What it means
It identifies responsibilities among platform teams, security, finance, application teams, service owners, and providers, together with the processes and automation that connect them.
Why it matters
Cloud technology can be adopted faster than the organization changes its ownership and decision structures, producing confusion and unmanaged risk.
Practical focus
- Define product and service ownership
- Align governance with self-service platform capabilities
- Measure outcomes across reliability, security, delivery, and cost
Common mistakes
- Copying the data-center operating model into cloud
- Centralizing every cloud decision in one team
- Offering self-service without accountability and guardrails
Certification relevance
This subject appears in or supports the following certification bodies of knowledge: