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NIST SP 800-53 Learning Center

IR — Incident Response

Study this control family as a connected set of risk outcomes, implementation decisions, evidence expectations, and assessment questions.

10Base controls
32Enhancements
42Family records
2Withdrawn records

Control family

Incident Response

Use the family as a planning boundary, but assess each selected control against the system context, inherited services, organization-defined parameters, and evidence available from real operations.

10 base controls32 enhancementsRelease 5.2.0
IR

Family catalog

Search Incident Response controls.

Base controls open full profiles. Enhancement results link directly to the corresponding enhancement section on the parent control page.

IR-1control

Policy and Procedures

Incident response policy and procedures address the controls in the IR family that are implemented within systems and organizations. The risk management strategy is an important factor in establishing such policies and procedures. Policies and procedures contribute to security and privacy assurance. Therefore, it is important that security and privacy progra

IR-2control

Incident Response Training

Incident response training is associated with the assigned roles and responsibilities of organizational personnel to ensure that the appropriate content and level of detail are included in such training. For example, users may only need to know who to call or how to recognize an incident; system administrators may require additional training on how to handle

IR-3control

Incident Response Testing

Organizations test incident response capabilities to determine their effectiveness and identify potential weaknesses or deficiencies. Incident response testing includes the use of checklists, walk-through or tabletop exercises, and simulations (parallel or full interrupt). Incident response testing can include a determination of the effects on organizational

IR-4control

Incident Handling

Organizations recognize that incident response capabilities are dependent on the capabilities of organizational systems and the mission and business processes being supported by those systems. Organizations consider incident response as part of the definition, design, and development of mission and business processes and systems. Incident-related information

IR-5control

Incident Monitoring

Documenting incidents includes maintaining records about each incident, the status of the incident, and other pertinent information necessary for forensics as well as evaluating incident details, trends, and handling. Incident information can be obtained from a variety of sources, including network monitoring, incident reports, incident response teams, user

IR-6control

Incident Reporting

The types of incidents reported, the content and timeliness of the reports, and the designated reporting authorities reflect applicable laws, executive orders, directives, regulations, policies, standards, and guidelines. Incident information can inform risk assessments, control effectiveness assessments, security requirements for acquisitions, and selection

IR-7control

Incident Response Assistance

Incident response support resources provided by organizations include help desks, assistance groups, automated ticketing systems to open and track incident response tickets, and access to forensics services or consumer redress services, when required.

IR-8control

Incident Response Plan

It is important that organizations develop and implement a coordinated approach to incident response. Organizational mission and business functions determine the structure of incident response capabilities. As part of the incident response capabilities, organizations consider the coordination and sharing of information with external organizations, including

IR-9control

Information Spillage Response

Information spillage refers to instances where information is placed on systems that are not authorized to process such information. Information spills occur when information that is thought to be a certain classification or impact level is transmitted to a system and subsequently is determined to be of a higher classification or impact level. At that point,

IR-2(1)enhancement

Simulated Events

Organizations establish requirements for responding to incidents in incident response plans. Incorporating simulated events into incident response training helps to ensure that personnel understand their individual responsibilities and what specific actions to take in crisis situations.

IR-2(2)enhancement

Automated Training Environments

Automated mechanisms can provide a more thorough and realistic incident response training environment. This can be accomplished, for example, by providing more complete coverage of incident response issues, selecting more realistic training scenarios and environments, and stressing the response capability.

IR-2(3)enhancement

Breach

For federal agencies, an incident that involves personally identifiable information is considered a breach. A breach results in the loss of control, compromise, unauthorized disclosure, unauthorized acquisition, or a similar occurrence where a person other than an authorized user accesses or potentially accesses personally identifiable information or an auth

IR-3(1)enhancement

Automated Testing

Organizations use automated mechanisms to more thoroughly and effectively test incident response capabilities. This can be accomplished by providing more complete coverage of incident response issues, selecting realistic test scenarios and environments, and stressing the response capability.

IR-3(2)enhancement

Coordination with Related Plans

Organizational plans related to incident response testing include business continuity plans, disaster recovery plans, continuity of operations plans, contingency plans, crisis communications plans, critical infrastructure plans, and occupant emergency plans.

IR-3(3)enhancement

Continuous Improvement

To help incident response activities function as intended, organizations may use metrics and evaluation criteria to assess incident response programs as part of an effort to continually improve response performance. These efforts facilitate improvement in incident response efficacy and lessen the impact of incidents.

IR-4(1)enhancement

Automated Incident Handling Processes

Automated mechanisms that support incident handling processes include online incident management systems and tools that support the collection of live response data, full network packet capture, and forensic analysis.

IR-4(2)enhancement

Dynamic Reconfiguration

Dynamic reconfiguration includes changes to router rules, access control lists, intrusion detection or prevention system parameters, and filter rules for guards or firewalls. Organizations may perform dynamic reconfiguration of systems to stop attacks, misdirect attackers, and isolate components of systems, thus limiting the extent of the damage from breache

IR-4(3)enhancement

Continuity of Operations

Classes of incidents include malfunctions due to design or implementation errors and omissions, targeted malicious attacks, and untargeted malicious attacks. Incident response actions include orderly system degradation, system shutdown, fall back to manual mode or activation of alternative technology whereby the system operates differently, employing decepti

IR-4(4)enhancement

Information Correlation

Sometimes, a threat event, such as a hostile cyber-attack, can only be observed by bringing together information from different sources, including various reports and reporting procedures established by organizations.

IR-4(5)enhancement

Automatic Disabling of System

Organizations consider whether the capability to automatically disable the system conflicts with continuity of operations requirements specified as part of [CP-2](#cp-2) or [IR-4(3)](#ir-4.3) . Security violations include cyber-attacks that have compromised the integrity of the system or exfiltrated organizational information and serious errors in software p

IR-4(6)enhancement

Insider Threats

Explicit focus on handling incidents involving insider threats provides additional emphasis on this type of threat and the need for specific incident handling capabilities to provide appropriate and timely responses.

IR-4(7)enhancement

Insider Threats — Intra-organization Coordination

Incident handling for insider threat incidents (e.g., preparation, detection and analysis, containment, eradication, and recovery) requires coordination among many organizational entities, including mission or business owners, system owners, human resources offices, procurement offices, personnel offices, physical security offices, senior agency information

IR-4(8)enhancement

Correlation with External Organizations

The coordination of incident information with external organizations—including mission or business partners, military or coalition partners, customers, and developers—can provide significant benefits. Cross-organizational coordination can serve as an important risk management capability. This capability allows organizations to leverage information from a var

IR-4(9)enhancement

Dynamic Response Capability

The dynamic response capability addresses the timely deployment of new or replacement organizational capabilities in response to incidents. This includes capabilities implemented at the mission and business process level and at the system level.

IR-5(1)enhancement

Automated Tracking, Data Collection, and Analysis

Automated mechanisms for tracking incidents and collecting and analyzing incident information include Computer Incident Response Centers or other electronic databases of incidents and network monitoring devices.

IR-6(1)enhancement

Automated Reporting

The recipients of incident reports are specified in [IR-6b](#ir-6_smt.b) . Automated reporting mechanisms include email, posting on websites (with automatic updates), and automated incident response tools and programs.

IR-6(2)enhancement

Vulnerabilities Related to Incidents

Reported incidents that uncover system vulnerabilities are analyzed by organizational personnel including system owners, mission and business owners, senior agency information security officers, senior agency officials for privacy, authorizing officials, and the risk executive (function). The analysis can serve to prioritize and initiate mitigation actions t

IR-6(3)enhancement

Supply Chain Coordination

Organizations involved in supply chain activities include product developers, system integrators, manufacturers, packagers, assemblers, distributors, vendors, and resellers. Entities that provide supply chain governance include the Federal Acquisition Security Council (FASC). Supply chain incidents include compromises or breaches that involve information tec

IR-7(1)enhancement

Automation Support for Availability of Information and Support

Automated mechanisms can provide a push or pull capability for users to obtain incident response assistance. For example, individuals may have access to a website to query the assistance capability, or the assistance capability can proactively send incident response information to users (general distribution or targeted) as part of increasing understanding o

IR-7(2)enhancement

Coordination with External Providers

External providers of a system protection capability include the Computer Network Defense program within the U.S. Department of Defense. External providers help to protect, monitor, analyze, detect, and respond to unauthorized activity within organizational information systems and networks. It may be beneficial to have agreements in place with external provi

IR-8(1)enhancement

Breaches

Organizations may be required by law, regulation, or policy to follow specific procedures relating to breaches, including notice to individuals, affected organizations, and oversight bodies; standards of harm; and mitigation or other specific requirements.

IR-9(2)enhancement

Training

Organizations establish requirements for responding to information spillage incidents in incident response plans. Incident response training on a regular basis helps to ensure that organizational personnel understand their individual responsibilities and what specific actions to take when spillage incidents occur.

IR-9(3)enhancement

Post-spill Operations

Corrective actions for systems contaminated due to information spillages may be time-consuming. Personnel may not have access to the contaminated systems while corrective actions are being taken, which may potentially affect their ability to conduct organizational business.

IR-9(4)enhancement

Exposure to Unauthorized Personnel

Controls include ensuring that personnel who are exposed to spilled information are made aware of the laws, executive orders, directives, regulations, policies, standards, and guidelines regarding the information and the restrictions imposed based on exposure to such information.

IR-4(10)enhancement

Supply Chain Coordination

Organizations involved in supply chain activities include product developers, system integrators, manufacturers, packagers, assemblers, distributors, vendors, and resellers. Supply chain incidents can occur anywhere through or to the supply chain and include compromises or breaches that involve primary or sub-tier providers, information technology products,

IR-4(11)enhancement

Integrated Incident Response Team

An integrated incident response team is a team of experts that assesses, documents, and responds to incidents so that organizational systems and networks can recover quickly and implement the necessary controls to avoid future incidents. Incident response team personnel include forensic and malicious code analysts, tool developers, systems security and priva

IR-4(12)enhancement

Malicious Code and Forensic Analysis

When conducted carefully in an isolated environment, analysis of malicious code and other residual artifacts of a security incident or breach can give the organization insight into adversary tactics, techniques, and procedures. It can also indicate the identity or some defining characteristics of the adversary. In addition, malicious code analysis can help t

IR-4(13)enhancement

Behavior Analysis

If the organization maintains a deception environment, an analysis of behaviors in that environment, including resources targeted by the adversary and timing of the incident or event, can provide insight into adversarial tactics, techniques, and procedures. External to a deception environment, the analysis of anomalous adversarial behavior (e.g., changes in

IR-4(14)enhancement

Security Operations Center

A security operations center (SOC) is the focal point for security operations and computer network defense for an organization. The purpose of the SOC is to defend and monitor an organization’s systems and networks (i.e., cyber infrastructure) on an ongoing basis. The SOC is also responsible for detecting, analyzing, and responding to cybersecurity incidents

IR-4(15)enhancement

Public Relations and Reputation Repair

It is important for an organization to have a strategy in place for addressing incidents that have been brought to the attention of the general public, have cast the organization in a negative light, or have affected the organization’s constituents (e.g., partners, customers). Such publicity can be extremely harmful to the organization and affect its ability

Planned Academy connection

Bare Metal Cyber course coverage for this family.

These titles come from the approved NIST SP 800-53 course plan. They are shown as planned coverage and do not claim a public lesson URL before publication.

  1. Episode 29: Incident Response — Part One: Purpose, scope, and maturity markers
  2. Episode 30: Incident Response — Part Two: Implementation patterns and roles
  3. Episode 31: Incident Response — Part Three: Evidence, timing, and pitfalls
  4. Episode 32: Incident Response — Part Four: Advanced topics and metrics